Legal Guarantee of Conformity

1. LEGAL WARRANTY FOR CONSUMERS

Products sold by Arredamenti Morelli to consumers are covered by the legal conformity warranty provided for by applicable Italian law.

The legal warranty protects the consumer if the purchased product has a defect of conformity existing at the time of delivery or that manifests itself within the period provided by law.

2. WARRANTY DURATION

For new goods, the legal warranty lasts two years from the date of delivery of the product.

The rights provided by the legal warranty cannot be excluded or limited by these conditions.

3. WHEN A PRODUCT MAY BE NON-CONFORMING

A product may be non-conforming when, for example:

  • it does not correspond to the description provided on the website;
  • it does not possess the characteristics indicated on the product page;
  • it is not suitable for the use normally intended for goods of the same type;
  • it presents defects that compromise its ordinary use;
  • it is delivered in a version different from the one purchased.

4. AVAILABLE REMEDIES

In case of a conformity defect, the consumer may be entitled, as provided by law, to the restoration of conformity by means of:

  • repair; or
  • replacement.

If these remedies are not possible, are not carried out correctly, or are not applicable according to current legislation, the consumer may be entitled to:

  • a proportional reduction in price; or
  • termination of the contract and refund.

5. HOW TO REPORT A PROBLEM

To report a possible conformity defect, contact us at:

Email: info@arredamentimorelli.it
Phone: +39 081 876 2540

Please indicate:

  • order number;
  • name used for the purchase;
  • description of the problem;
  • photographs of the product, where available;
  • photographs of the packaging, if relevant.

Photographs can help us process the request more quickly, but they do not limit the rights recognized to the consumer by law.

6. DIFFERENCE BETWEEN WITHDRAWAL AND LEGAL WARRANTY

The right of withdrawal allows the consumer to change their mind about the purchase within 14 calendar days from receiving the product, except for the exceptions provided by law.

The legal warranty, on the other hand, concerns defective or non-conforming products and, for new goods, lasts two years from delivery.

7. SELLER'S DETAILS

M.M.M. MOBILI MODERNI MORELLI DI MORELLI GENNARO S.A.S.
Trade name: Arredamenti Morelli

VAT number: IT02500351214
REA: 302362

Via Campana 391, 80010 Quarto Naples, Italy
Italy

Email: info@arredamentimorelli.it
Phone: +39 081 876 2540